uv380 and uv390 about the problem of non-decoding and caton noise

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BG4IGH
Posts: 5
Joined: Wed Dec 27, 2023 10:14 am

uv380 and uv390 about the problem of non-decoding and caton noise

Post by BG4IGH » Wed Jan 31, 2024 4:37 pm

Hi, everyone. I want to respond to a question, and that is uv380 and uv390 about the problem of non-decoding and caton noise. Sometimes it doesn't decode, even if someone is speaking on the frequency, and I'm sure the timeslot, the color code and the frequency are all set right, but sometimes it happens, and sometimes the speech gets stuck, and it keeps repeating a letter, or that's noise, and it can only be made normal by switching channels, There are many people around me who use the same radio as me who have this problem. tyt760 does not seem to have this problem, but tyt380 and tyt390 will have this problem. Almost everyone who uses these two devices will have this problem, but few people come here to reflect this problem, so today I will reflect this problem. Hopefully creators and engineers can solve this problem.
My English is not good, so I typed these letters through the translator, hope to include more, hope to understand.
73!
BG4IGH

VK3KYY
Posts: 7590
Joined: Sat Nov 16, 2019 3:25 am
Location: Melbourne, Australia

Re: uv380 and uv390 about the problem of non-decoding and caton noise

Post by VK3KYY » Wed Jan 31, 2024 9:00 pm

Decoding problems are more common with the official firmware than the OpenGD77

The problem with repeating words etc, seems to happen when the signal is weak, or has QRM, or comes via a repeater or hotspot when there is network congestion and data, in the network, is lost intermittently.

Try reverting to the official firmware and test again. I think the problem will still exist, and hence is not something we can fix

BG4IGH
Posts: 5
Joined: Wed Dec 27, 2023 10:14 am

Re: uv380 and uv390 about the problem of non-decoding and caton noise

Post by BG4IGH » Thu Feb 01, 2024 4:04 am

VK3KYY wrote:
Wed Jan 31, 2024 9:00 pm
Decoding problems are more common with the official firmware than the OpenGD77

The problem with repeating words etc, seems to happen when the signal is weak, or has QRM, or comes via a repeater or hotspot when there is network congestion and data, in the network, is lost intermittently.

Try reverting to the official firmware and test again. I think the problem will still exist, and hence is not something we can fix
Thank you very much for your answers.73!

BG4IGH
Posts: 5
Joined: Wed Dec 27, 2023 10:14 am

Re: uv380 and uv390 about the problem of non-decoding and caton noise

Post by BG4IGH » Thu Feb 01, 2024 6:44 am

BG4IGH wrote:
Thu Feb 01, 2024 4:04 am
VK3KYY wrote:
Wed Jan 31, 2024 9:00 pm
Decoding problems are more common with the official firmware than the OpenGD77

The problem with repeating words etc, seems to happen when the signal is weak, or has QRM, or comes via a repeater or hotspot when there is network congestion and data, in the network, is lost intermittently.

Try reverting to the official firmware and test again. I think the problem will still exist, and hence is not something we can fix
Hello, I asked my friends who use official firmware again, and they said that the tyt380 decoding using official firmware is normal, and there is no phenomenon of no decoding and caton noise, so I am very puzzled by this

EU1AEQ
Posts: 146
Joined: Sat Jan 30, 2021 7:25 pm

Re: uv380 and uv390 about the problem of non-decoding and caton noise

Post by EU1AEQ » Thu Feb 01, 2024 6:52 am

BG4IGH wrote:
Thu Feb 01, 2024 6:44 am

Hello, I asked my friends who use official firmware again, and they said that the tyt380 decoding using official firmware is normal, and there is no phenomenon of no decoding and caton noise, so I am very puzzled by this

I specifically installed the factory firmware and did not notice any decoding failures in 2 weeks.
I have repeatedly written about this problem
Perhaps there is good news - I have not yet detected a loss of modulation when using the version with a modified processor clock frequency for 10W UV380/UV 390 PLUS

BG4IGH
Posts: 5
Joined: Wed Dec 27, 2023 10:14 am

Re: uv380 and uv390 about the problem of non-decoding and caton noise

Post by BG4IGH » Thu Feb 01, 2024 7:26 am

EU1AEQ wrote:
Thu Feb 01, 2024 6:52 am
BG4IGH wrote:
Thu Feb 01, 2024 6:44 am

Hello, I asked my friends who use official firmware again, and they said that the tyt380 decoding using official firmware is normal, and there is no phenomenon of no decoding and caton noise, so I am very puzzled by this

I specifically installed the factory firmware and did not notice any decoding failures in 2 weeks.
I have repeatedly written about this problem
Perhaps there is good news - I have not yet detected a loss of modulation when using the version with a modified processor clock frequency for 10W UV380/UV 390 PLUS
Thank you so much for the information

VK3KYY
Posts: 7590
Joined: Sat Nov 16, 2019 3:25 am
Location: Melbourne, Australia

Re: uv380 and uv390 about the problem of non-decoding and caton noise

Post by VK3KYY » Thu Feb 01, 2024 8:48 am

EU1AEQ wrote:
Thu Feb 01, 2024 6:52 am
BG4IGH wrote:
Thu Feb 01, 2024 6:44 am

Hello, I asked my friends who use official firmware again, and they said that the tyt380 decoding using official firmware is normal, and there is no phenomenon of no decoding and caton noise, so I am very puzzled by this

I specifically installed the factory firmware and did not notice any decoding failures in 2 weeks.
I have repeatedly written about this problem
Perhaps there is good news - I have not yet detected a loss of modulation when using the version with a modified processor clock frequency for 10W UV380/UV 390 PLUS
There is no change to the clock frequency in the special UV390 Plus 'test' version

There is a change to the DMA controller which sends to the backlight pin

EU1AEQ
Posts: 146
Joined: Sat Jan 30, 2021 7:25 pm

Re: uv380 and uv390 about the problem of non-decoding and caton noise

Post by EU1AEQ » Fri Feb 02, 2024 5:45 am

EU1AEQ wrote:
Thu Feb 01, 2024 6:52 am

Perhaps there is good news - I have not yet detected a loss of modulation when using the version with a modified processor clock frequency for 10W UV380/UV 390 PLUS
Unfortunately, nothing has changed. Modulation drops and noise are present.

VK3KYY
Posts: 7590
Joined: Sat Nov 16, 2019 3:25 am
Location: Melbourne, Australia

Re: uv380 and uv390 about the problem of non-decoding and caton noise

Post by VK3KYY » Sat Feb 03, 2024 3:23 am

EU1AEQ wrote:
Fri Feb 02, 2024 5:45 am
EU1AEQ wrote:
Thu Feb 01, 2024 6:52 am

Perhaps there is good news - I have not yet detected a loss of modulation when using the version with a modified processor clock frequency for 10W UV380/UV 390 PLUS
Unfortunately, nothing has changed. Modulation drops and noise are present.
Because I do not ever see this problem, and also 99.9% of other people did not report this specific issue.
(There are > 1000 installs of this firmware on these radios)

Its possible its isolated to a very few radios, or possible very few local conditions which cause what you are hearing.

Just because someone else reports non-decoding, it doesn't guarantee the problem is the same as your problem.

All digital modes have the equivalent of QRM which will effect the decoded signal, but the effects on digital modes is complicated and not simple analogue noises like on FM.

You best option is to download the firmware souce code and build it yourself and then make changes to the places you think are causing the problem.

e.g. If you think the CPU is not running fast enough, you would need to change the CPU clock frequency configuation and control.

It is not however possible for us to provide support with how to program in C etc, or how to make specific changes to the source code

BG2EFX
Posts: 2
Joined: Fri Dec 29, 2023 4:13 pm

Re: uv380 and uv390 about the problem of non-decoding and caton noise

Post by BG2EFX » Fri Apr 05, 2024 11:46 am

My UV380 also has this problem~
My friends radios working properly on the DMR Repeater,including Motorola and Hytera.Only My UV380 can't receive voice.
But UV380 works normally on the other DMR Repeater and my opensopt,mmdvm~

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